Do you need to return an item? It's easy and fast

  1. Go to "Sign in", complement the form and print the voucher for the return.

  2. Prepare the package and attach the return receipt inside. On the outside of the package write :

    The address of the sender
    - The address of the recipient: Gabriel Benmayor SA Pol. Ind. Foinvasa, Carrer Bach, 2B , 08110 Montcada i Reixac, Barcelona
    - The ticket number of the return. (It will be generated when you send the form)

  3. Send the package

  4. We will check the conditions of the returned product and confirm the resolution as soon as possible.

Request refund

Return Policy

1. Claims

Any claim for faults, loss, damage or delay in transit must be made to the transport company concerned in writing and within the first 24 hours after the incident.

2. Property of the merchandise

GABRIEL BENMAYOR, S.A will own the goods until the full payment of the invoice sale price.

3. Returns

A). Any return of material must be made duly documented, indicating especially the delivery note number or invoice number with which it was issued from GABRIEL BENMAYOR, S.A., as well as indicating the reasons for the return, whether quality or administrative.

B). In the event that the return occurs because the products do not like or do not meet the expectations of the buyer, the buyer has a maximum of 15 days to make the return. This period is counted from the day the merchandise was shipped until the day it arrives back to us.

C). The merchandise returned by Buyer's decision must arrive in its original and unused packaging, that is to say, totally similar to new (as it was received). The expenses of the return, in this case, will not be covered by Gabriel Benmayor.

D). If the return was due to a shipping error on our part, Gabriel Benmayor will pay the return costs. In this case the client will let us know and we will send the transport agency to pick up.

4. Jurisdiction

Any divergence arising directly or indirectly due to our supplies will be subject to the jurisdiction of the Courts and Tribunals of Barcelona.

Montcada i Reixac to March 15, 2018